US: 800-225-5404
International: +1.781.871.4426
Corporate Headquarters:
Alletess Inc
14 Howard St
Rockland, MA 02370
Notice of Privacy Practices
This notice describes how health information about you may be used and disclosed and how you can get access to this information.
With your consent, the laboratory is permitted by federal privacy laws to make uses and disclosures of your health information for purposes of treatment, payment and health care operations. Protected health information is the information we create and obtain in providing our services to you. Such information may include documentation of your symptoms, test results, diagnoses, and treatment. It also includes billing documents related to those services.
Use of personal health information for treatment purposes:
We may use your health information to provide laboratory test reports to you or your health care provider. We may disclose your health information to doctors, nurses, medical technicians, midwives, pharmacists or others who are involved with your care. For example: A nurse may call from your physician’s office to obtain test results on your physician’s behalf. We will release the requested information to the nurse.
Use of personal health information for payment purposes:
We may use and disclose your health information for payment purposes, including credit card or other payment information.
Use of personal health information for health care operations:
We obtain services from our insurers or other business associates such as quality assessment, quality improvement, outcome evaluation, protocol and guidelines development, training programs, credentialing, medical review, legal services and insurance. We may share information about you with other business associates as necessary to obtain these services. For example: we may use your health information in the course of evaluating our customer service. In addition, we may remove information that identifies you from your health information so this de- identified information can be used for research purposes.
The health and billing records we maintain are the physical property of the laboratory. The information in it, however, belongs to you. You have a right to:
HIPAA provides an exemption §164.524(1)(iii) in relation to CLIA (Clinical Laboratory Improvement Amendments) §42 CFR 493.3(a)(2) as described below: CLIA certified laboratories that are also covered entities are not required to provide individuals with a right of access to or a right to inspect and obtain copies of their private health information if the disclosure of the information to the individual would be prohibited by CLIA. CLIA requires laboratories to release test results only to “authorized persons” and, if applicable, the individual responsible for using the test results and the laboratory that initially requested the test. “Authorized person” means an individual authorized under State law to order tests or receive test results or both.
The laboratory is required to:
We reserve the right to amend, change, or eliminate provisions in our privacy practices and access practices and to enact new provisions regarding the protected health information we maintain. If our information practices change, we will amend our Notice. You are entitled to receive a revised copy of the Notice by calling and requesting a copy of our Notice.
If you have questions, would like additional information, or want to report a problem regarding the handling of your information, you may contact us via e-mail at info@foodallergy.com or by phone at (800-225-5404). Additionally, if you believe your privacy rights have been violated, you may file a written complaint by e-mail or mail to Alletess Medical Laboratory. You may also file a complaint by:
A copy of these HIPAA Privacy Practices is posted and readily available on our website.
This is the Privacy Notice of Alletess Medical Laboratory (AML), whose corporate headquarters is located at 14 Howard St. Rockland MA. 02370
AML Laboratory provides laboratory services that are designed to help patients and their providers identify and assess their state of health through the use of laboratory testing, while delivering these results in a safe and secure manner (collectively “Services”).
AML Laboratory respects your privacy. This Privacy Notice sets out how AML Laboratory collects and processes your personal data when you access and use our Services, including the site www.foodallergy.com, and its patient and clinician portal at https://foodallergy.com/for-clinicians/ and https://foodallergy.com/for-patients/. This Privacy Notice also provides certain information that is legally required and lists certain of your rights in relation to your personal data under applicable law.
Certain sections of this Privacy Notice may apply only to residents of the U.S. (“U.S. Only”), while other sections apply only to residents outside of the U.S. (“Outside the U.S.”). We identify those sections accordingly. Sections not otherwise designated or not otherwise superseded by a country-specific statement apply globally.
Sections designated as “Outside the U.S.” take effect May 25, 2018 (but are shown here before such date for informational purposes for our customers).
We may amend this Privacy Notice from time to time. We encourage you to check our Privacy Notice regularly to understand how we may process your Personal Data.
This Privacy Notice relates to data about you and your interaction with our Services. “Personal Data” is information that can be used to identify you, directly or indirectly, alone, or together with other information. Personal Data includes such things as your full name, email address, phone number, precise location, device IDs, and certain cookie and network identifiers. AML collects, uses, and discloses Personal Data as outlined in this Privacy Policy, including to operate and improve the Services and our business; for internal advertising and marketing purposes; and to provide you products and the Services.
When you register for an account or interact with or utilize our Products or Services.
We collect Personal Data when you use or interact with our Site and Services, including when you register with us, browse our products online, or make purchases from us. This Personal Data may include name, address, phone number, username and password, email address, date of birth, location data, and payment information.
We collect Personal Data when you communicate with us or sign up to receive promotional materials, sign up for webinars or request other general information.
AML does not purchase or otherwise obtain data about you from third-party sources to help us provide and improve the Services and for marketing and advertising.
When we leverage and/or collect cookies, device IDs, Location, data from the environment, and other tracking technologies.
We may collect certain Personal Data using cookies and other technologies, such as web beacons, device IDs, geolocation, HTML5 local storage, Flash cookies, and IP addresses. We specifically use browser cookies for different purposes, including cookies that are strictly necessary for functionality and cookies that are used for personalization, performance/analytics, and advertising. Our Use of Cookies section contains more information and options to control or opt-out of certain data collection or uses.
Users Under 18 Years of Age
If you become aware that an individual under 18 years of age has provided us with Personal Data without parental consent, please contact us at info@foodallergy.com. If we become aware that an individual under 18 has provided us with Personal Data without parental consent, we will take steps to remove the data as permitted by law.
We may disclose your Personal Data as described in this Privacy Notice, including:
To Affiliates and Partners.
With companies or ventures that are owned or controlled by AML, and internally within AML, to provide and improve Services and to allow for analysis of de-identified data.
To Service Providers and Vendors.
With business partners and vendors to provide, improve, and personalize our Services. For Advertising and Marketing.
With advertising and marketing partners for advertising and marketing purposes on AML’s behalf. AML does not shareor sell any personalinformation to third party companies to be used for externalmarketing purposes AMLdoesnothostthirdpartyorinterest-basedadvertisingonourSites.
For Legal Compliance, Law Enforcement, and Public Safety Purposes
As permitted by law, with law enforcement, government or regulatory bodies, lawful authorities, or other authorized third parties in order to comply with laws, regulators, court orders, or other legal obligations or to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our Terms of Use, this Privacy Notice, or agreements with third parties, or for crime-prevention purposes.
We collect and process your personal data for a variety of different purposes which are set out in further detail below.
In some cases, we will ask for your consent so that we may process your Personal Data. However, in certain circumstances, applicable data protection laws allow us to process your Personal Data without needing to obtain your consent. In the U.S., you typically provide consent when you receive notice of this Privacy Notice. This section addresses the legal basis for processing your Personal Data if you reside outside the U.S.
For the performance of a contract.
To perform our contractual obligations to you, including our fulfilling orders or purchases you have made, contacting you in relation to any issues with your order or use of the Services, in relation to the provision of the Services, or where we need to provide your Personal Data to our service providers related to the provision of the Services.
To comply with legal obligations.
To comply with laws, regulators, court orders, or other legal obligations, or pursuant to legal process. Legitimate Interests.
To operate our business and provide the Services, other than in performing our contractual obligations to you for Alletess Medical Laboratory’s “legitimate interests” for the purposes of applicable law, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Legitimate interests may include:
To communicate with you regarding the Services, including to provide you important notices regarding changes to our Terms and to address and respond to your requests, inquiries, and complaints.
To send you surveys in connection with our Services.
To assist in the investigation of suspected illegal or wrongful activity, and to protect and defend our rights and property, or the rights or safety of third parties.
To develop, provide, and improve our Services.
To enforce our Terms of Use or this Privacy Notice, or agreements with third parties.
In cases where we are not already authorized to process the Personal Data under applicable law, we may ask for your consent to process your Personal Data, including:
Marketing
We may ask for your consent to contact you by telephone, SMS, post and/or email about other offers, products, promotions, developments or services which we think may be of interest to you and for other marketing purposes.
Research
We may ask for your consent to use your Personal Data for research purposes. Use of Cookies
The Site uses cookies to improve user experience.
A “cookie” is a small text file that a web server stores in browser software. A browser sends cookies to a server when the browser makes a connection to the server (for example, when requesting a web page from the same domain that created the cookie). The purpose of cookies is to remember the browser over time and distinguish one browser instance (or user) from all others. Some cookies and other technologies may serve to recall Personal Data previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them, and how to remove them. Cookies can remember login information, preferences, and shopping cart contents. Other cookies, often placed by our partners or other third parties, are used for analytics, marketing, or advertising.
Cookies, as well as other tracking technologies, such as HTML5 local storage, Local Shared Objects (such as “Flash” cookies), web beacons, and similar mechanisms, may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our Site is accessed.
Cookies used for analytics may use non-Personal Data that is not directly linked to you. We use analytics technologies to improve our Site and Services.
Users are advised that if they wish to deny the use and saving of cookies from the Site on to their computer’s hard drive, they should take necessary steps within their web browser’s settings to block all cookies from the Site and its external serving vendors. Please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site. For information on how to disable cookies, refer to your browser’s documentation.
You may at any time withdraw the consent you provide for the processing of your Personal Data for the purposes set forth in this Privacy Notice by contacting us at info@foodallergy.com provided that we are not required by applicable law or professional standards to retain such information.
If you want to stop receiving future marketing messages and materials, you can do so by clicking the “unsubscribe” or “opt-out” link included in our email marketing message.
We may create de-identified or anonymous data from Personal Data by excluding data components (such as your name, email address, or linkable tracking ID) that makes the data personally identifiable to you or through obfuscation or through other means. Our use of anonymized data is not restricted by this Privacy Notice.
We will retain your Personal Data for as long as long as you maintain an account or as otherwise necessary to provide you the Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Where we no longer need to process your Personal Data for the purposes set out in this Privacy Notice, we will delete your Personal Data from our systems.
Where permissible, we will also delete your Personal Data upon your request, as further described in the Data Subject Access, Modification, and Deletion Rights section of this Privacy Notice.
Interest-based advertising is advertising that is targeted to you based on your web browsing and app usage over time. We disclose various types of de-identified information to enable interest-based advertising. You have the option to restrict the use of information for interest-based advertising and to opt-out of receiving interest-based ads.
You can make decisions about your privacy and the ads you receive. You can control whether companies serve you on- line behavioral advertising by visiting the Digital Advertising Alliance website and using its opt-out: http://www.aboutads.info/choices/ (U.S.) http://www.youronlinechoices.com/ (EU). The DAA opt-out requires that cookies not be blocked in your browser.
As an alternative to the DAA opt–out, you can also elect to block browser cookies from first parties (such as those from our website) and browser cookies from third parties (such as advertisers) by using the cookie blocking options built into your browser software. If you block browser cookies, some parts of our website may not function correctly. Also, blocking cookies will not stop third-parties from collecting IP address, data stored in “Flash” cookies, and certain other types of technical information that may uniquely identify your browser.
Our Site may include social network sharing widgets that may provide information to their associated social networks or third-parties about your interactions with our web pages that you visit, even if you do not click on or otherwise interact with the plug-in or widget. Information is transmitted from your browser and may include an identifier assigned by the social network or third party, information about your browser type, operating system, device type, IP address, and the URL of the web page where widget appears. If you use social network tools or visit social networking sites, you should read their privacy disclosures, to learn what information they collect, use, and share.
We need to process certain of your Personal Data in order to fulfil our contractual obligations to you and to provide you with the Services.
Where we ask for your consent to process your Personal Data, you have the right to withdraw such consent as described in this Privacy Notice. Please note, however, we may be unable to provide you certain Services that require the use of Personal Data.
Please note that even where your consent would otherwise be required, we may nevertheless process your Personal Data in accordance with our legitimate interests under applicable law, as described in this Privacy Notice.
AML and our associated Services and systems may be stored on servers in the United States. If you are located outside of the United States, please be aware that Personal Data we collect will be processed and stored in the United States, a jurisdiction in which the data protection and privacy laws may not offer the same level of protection as those in the country where you reside or are a citizen.
By using our Services and/or submitting your Personal Data, you agree to the transfer, storage, and/or processing of your Personal Data in the United States.
You have the right in certain circumstances to request confirmation from us as to whether or not we are processing your Personal Data. Where we are processing your Personal Data, you also have the right to request access to, modification of, or deletion of such Personal Data.
You have the right in certain circumstances to receive the Personal Data concerning you that you provided to us and have the right in certain circumstances to transmit such data to another controller.
To exercise your rights with respect to your Personal Data, please contact us at info@foodallergy.com. As permitted by law, certain data elements may not be subject to access, modification, and/or deletion. We will respond to reasonable requests as soon as practicable and as required by law.
You may have a right to lodge a complaint with a supervisory authority.
We implement appropriate technical and organizational safeguards to protect against unauthorized or unlawful processing of Personal Data and against the accidental loss, destruction, or damage of Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.
This Privacy Notice only applies to our Site. Our Site or Services may provide a link or otherwise provide access to another website, mobile application, or Internet location (collectively “Third-Party Sites”). We provide these links merely for your convenience. We have no control over, do not review, and are not responsible for Third-Party Sites, their content, or any goods or services available through the Third-Party Sites. Our Privacy Policy does not apply to Third-Party Sites, and any data you provide to Third-Party Sites, you provide at your own risk. We encourage you to review the privacy policies of any Third-Party Sites with which you choose to interact.
For questions regarding this Privacy Notice, please contact us at: info@foodallergy.com.
Stringent, daily quality control measures are in place to ensure accurate and reproducible results for all tests performed at Alletess. A proven track record, outstanding federal and state inspection reports, adherence to QC, a dedicated staff and the ability to evolve as clinical needs change, ensures Alletess will be your laboratory partner for life.
